Shipping policy

Effective date: July 27, 2026

Where We Ship

NEEDSOME currently ships only to addresses in the contiguous United States. We do not currently ship to Alaska, Hawaii, Puerto Rico, US territories, APO/FPO addresses, or international destinations.

Processing and Delivery Estimates

In-stock orders are normally processed within 0–1 business days. Orders placed on weekends or holidays begin processing on the next business day.

NEEDSOME currently ships orders using USPS. Delivery estimates begin after the order is transferred to USPS and are displayed at checkout, in the order confirmation, or with the tracking information when available.

Carrier transit times are estimates, not guarantees. Weather, holidays, carrier disruptions, incorrect addresses, and other circumstances outside NEEDSOME's control can cause delays.

You will receive a shipping confirmation with tracking information when available.

Shipping Charges

Shipping charges for one-time purchases are displayed at checkout.

Subscription orders receive free standard shipping when that benefit is displayed as part of the selected subscription offer. Expedited shipping, special handling, or destinations outside the standard service area are not included unless expressly shown at checkout.

Items Shipping at a Later Date

Some items may be offered before they are ready for immediate shipment. When this occurs:

  • The product page and checkout will display the estimated shipping timeframe.
  • Your payment timing will be disclosed before you complete the order.
  • The shipping date is an estimate based on the information reasonably available to NEEDSOME.
  • If the expected shipping timeframe changes materially, we will contact you using the information associated with your order.
  • You may be given the choice to accept the revised timeframe or cancel for a full refund, as required by applicable law.

Address Changes

Customers are responsible for providing a complete and accurate shipping address.

To request an address change, contact hello@needsome.co immediately. We cannot guarantee a change after fulfillment begins. NEEDSOME is not responsible for delivery problems caused by an incorrect or incomplete address supplied by the customer.

Additional shipping charges may apply if an order is returned to us because of an incorrect address, refusal, or failed delivery.

Lost, Stolen, Damaged, or Incorrect Orders

If tracking shows no movement, an order arrives damaged, or you receive the wrong item, contact hello@needsome.co with:

  • Your order number
  • A description of the issue
  • Photographs of the product and shipping package when applicable

We will review the claim and work with the carrier as appropriate. Approved claims may be resolved through replacement, refund, or another reasonable remedy.

If tracking shows an order as delivered but you cannot locate it, check with household members, neighbors, the carrier, and the delivery location before contacting us.

Contact

Questions about shipping or delivery can be sent to hello@needsome.co.

NEEDSOME LLC
70 Commons Drive
York, PA 17402
United States